Research
Open your eBay research, saved work, plan, and account.
How can we help?
Start with the product you’re using, browse the guides, or email us when you need a person.
Help by product
Go straight to the right place.
Manage Research, Automations, and Archive from the same dashboard. Find the help you need below.
Automations
Manage closets and automations, or open the setup and troubleshooting guides.
Archive
Check your backups and download your listing data from the dashboard.
Resellbot Scan
Photograph an item, identify it, and compare sold comps from your phone.
Tell us what happened.
Include the product, the account email, what you expected, and what happened instead. Please never email passwords, marketplace sessions, or payment-card numbers.
Common questions
Short answers about products, dashboards, documentation, and billing help.
- Which Resellbot product should I use?
- Use Resellbot Scan to identify an item and find sold comps from your phone. Use Resellbot Research to see what sells on eBay and to price liquidation lots before you buy. Use Automations to handle repetitive Poshmark work. Use Archive to back up and download your marketplace listings. Research, Automations and Archive come together in one Resellbot plan, and Scan is free.
- Where do I manage each product?
- Resellbot Scan is in the App Store. Research, Automations and Archive are managed in the Resellbot dashboard.
- Where can I find Poshmark setup guides?
- The Resellbot documentation includes installation, automation, feature, and troubleshooting guides for Automations on Poshmark and the Resellbot Chrome extension.
- How do I get help with billing?
- Email support@resellbot.com from the address on your account and include the product name and charge date. Never send a password, marketplace session, or payment-card number.
- How do I contact Resellbot support?
- Email support@resellbot.com and tell us which product you are using, what you expected to happen, and what happened instead.